At Sonismarts Digital Agency, we strive to provide exceptional services to our clients. We understand that circumstances may arise where you need to cancel your subscription or service. Please review our cancellation policy below for details on how to proceed with cancellations and any associated fees.
WordPress Maintenance Service
- Cancellations made within 7 days of the subscription renewal date will incur a cancellation fee of 50% of the total subscription cost.
- Cancellations made prior to 7 days of the subscription renewal date will not incur any charges, and any advance payment will be fully refunded.
- To cancel your subscription, please contact us at least 7 days before your subscription renewal date.
Design Subscription Service
- Cancellations made within 30 days of the subscription start date will incur a cancellation fee of 25% of the total subscription cost.
- Cancellations made after 30 days of the subscription start date will not incur any charges, and any advance payment will be fully refunded.
- To cancel your subscription, please contact us at least 30 days before your next billing cycle.
Social Media Marketing Service
- Cancellations made within 14 days of the service start date will incur a cancellation fee of 50% of the total service cost.
- Cancellations made after 14 days of the service start date will not incur any charges, and any advance payment will be fully refunded.
- To cancel your service, please contact us at least 14 days before your next billing cycle.
Please note that these policies are subject to change, and any updates will be communicated to our clients promptly.